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FAQ

Questions, answered honestly.

No hype and no guarantees. How ewpire works, what it costs, and where it deliberately stops short of promising.

Getting started

What is ewpire?
ewpire is one AI workspace for chat, code, images, video, music and multi-model consensus – leading models, one account, one credit balance. You ask in Chat, build web products in Code, create images, video and music, and compare several models' answers in Consensus. An OpenAI-compatible API for developers is on the way. Auto reads what you type and picks the mode and the model; you can always choose them yourself.
Who is ewpire for?
Anyone who works with AI models and would rather not keep a separate tool and subscription for each: founders and product teams, developers, and people who make images, video and music. Developers can use every mode in the workspace today; the OpenAI-compatible API is documented and opens soon. Founders also get a guided path from an idea to a launched product, the founder workflow, as one of the ways to use the workspace.
How do I start?
Type what you want on the home page. ewpire shows which mode and model it would use and roughly what it costs before anything runs. Create a free account to continue, add credits, and the task starts where you left it.
Do I need to know how to code?
No. Chat, Image, Video, Music and Consensus need no code, and Code builds web products from a plain-language description. If you do code, you can edit the files directly.
Can I choose the model?
Yes. In every mode you can pick any model from the catalog, or leave it on Auto and ewpire picks one for the task, moving to the next if a model is unavailable. Consensus takes 2 to 6 models at once. Every model's capabilities and price are on the Models page.
Which models can I use?
47 models from 13 labs, for text, code, images, video and music. The text models come from Anthropic, OpenAI, Google, Mistral, Qwen, DeepSeek and more. Each model is listed on the Models page with what it does and its price in credits. Auto picks one for your task, or you choose.
Can I try ewpire for free?
Creating an account is free, and so is looking around the workspace, setting up projects and reading the docs. There are no free credits: the first run needs a top-up, from 10 credits. After that you pay only for what you run, with no subscription.
Are there limits on a free account?
An account without credits can log in, look around and set up projects, but it cannot run models. With credits there are no plan tiers: every mode and every model in the catalog is open, and each request is charged at the model's price.

Chat, Code, Image, Video, Music, Consensus and the API

What can I do in Chat?
Ask any text model, attach files and images, read answers as they stream, regenerate or branch a conversation, and hand a result on to Code, Image or Consensus.
What does Code build?
Web products that run in the browser: landing pages, sites, small tools and interactive prototypes. Describe what you want, see it in a live preview, change it by talking or edit the files, compare and restore versions, have several models review a version, then publish it to a live URL (free, once your workspace has a paid top-up), push it to GitHub or download a ZIP. Code writes a static site: HTML, CSS and JavaScript with no build step, no framework and no server, so it does not create a backend or a database.
Can I generate images and video?
Yes. Image generates and edits pictures with the image model you pick. Video turns a prompt, or one of your images, into a short clip with the video models in the catalog; it runs as a job, so you can leave the page and come back. Video makes one clip per run from a prompt, with one optional start image, at a length the chosen model offers; it does not edit, trim or join existing video. Results are saved to your files, are marked as AI-generated, and can go into a project.
How do I generate images?
Open Image, describe the picture, pick an image model or leave it on Auto, and see the estimated cost before it runs. Make variations, edit with a reference image, or animate a result in Video. Results are saved to your files and marked as AI-generated.
Can I make music?
Yes. Music makes songs with vocals, instrumentals and short clips with the music model you pick, and you can add your own lyrics. It runs as a job, so you can leave the page and come back. Tracks are saved to your files, are marked as AI-generated, and can go into a project. A prompt can't name a real artist or reuse the lyrics of an existing song.
How is a consensus different from asking one AI?
A single model stays confident even when it is wrong. Consensus asks 2 to 6 models of your choice the same question; each answers on its own, then they critique each other's answers without knowing whose they are, and one model writes the result: a synthesized answer, the points of agreement, the areas of disagreement and a confidence based on the models' positions, with the method shown. When too few models give a usable position, no confidence is shown rather than a made-up number.
What is the ewpire API?
An OpenAI-compatible API for the text models in the catalog, on the same credit balance as the workspace: point the official OpenAI SDK at https://ewpire.com/api/v1 and use an ewpire key. API keys are not open yet – the docs are published so you can plan your integration. Image, video, music and consensus requests through the API are coming soon too.
What is AI Visibility?
Coming soon: a tab in every project that shows what several AI models say about your product, generates the answer-first content, FAQ, JSON-LD and llms.txt answer engines read, and writes them into a site built in Code. It is built to increase the probability of an accurate, consistent description; it never guarantees a citation, ranking or placement.
What are AEO and GEO?
Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) mean making your product legible to answer engines – the AIs like ChatGPT, Perplexity, Gemini and Google AI Mode that summarize and cite instead of returning ten blue links. ewpire's AI Visibility tab, coming soon, will generate that presence and audit how the models describe you.
What is the founder workflow?
A guided path inside a project for taking an idea to a launched product: describe the idea, research the market in Chat, test it with an Idea validation consensus, build a first version in Code, create launch visuals, then publish it; checking how AI assistants describe it is coming soon. Each step opens the right mode with what the step before produced. It is one way to use ewpire, not the only one.
How is ewpire different from an AI model aggregator?
Aggregators give you access to many models, usually through one API or one chat window. ewpire is a workspace built on that access: one model catalog behind Chat, Code, Image, Video, Music and Consensus, projects that keep the work together, each model's price listed in credits, and Consensus to put one question to several models and see where they agree and disagree. It is pay as you go – a 5% fee on top-ups, no subscription.
How is ewpire different from single-model chat apps or AI app builders?
It is one workspace instead of one tool per job: models from many labs, modes that hand work to each other, projects that keep it together, and a consensus of models when one opinion is not enough. The Compare page sets ewpire next to AI app builders, with every fact sourced and dated.
Do you guarantee results?
No. ewpire provides structured deliberation, not advice. A consensus shows where models agree and disagree; it does not tell you what is true. A code review by several models is a second opinion, not a security audit. AI Visibility increases the probability of an accurate description and does not guarantee a citation, ranking or placement. Nothing here is legal, financial or medical advice, and we may decline a request that seeks high-harm output.
Who owns what ewpire makes for me?
ewpire claims no ownership of what is generated for your workspace – answers, code, sites, images, videos and music tracks – and assigns to you any right it holds in them. It gives no warranty that an output is exclusive to you or infringes no one else's rights, and AI-generated material may not be protected by copyright in some jurisdictions. For a track made with a music model marked in the catalog as third-party access, ewpire also cannot pass on rights that the model's developer reserves to its own subscribers, and does not represent that the track may be used commercially; Music shows you a notice about this and asks you to accept it before your first request to such a model. If you delete your account we take down the sites we host for you (unless you ask to keep them running); anything you pushed to your own GitHub or downloaded stays yours.

Credits and billing

How much does ewpire cost?
ewpire is pay as you go, with no subscription. You add credits – from 10 to 2,000 at a time, where 1 credit is $1 – plus a 5% service fee, and each request is charged at the model's price in credits. Credits last 12 months from the top-up. The Pricing page lists every model's price.
What are credits and how does billing work?
Credits are one balance for everything in ewpire: chat, code, images, video, music and consensus. Before a run you see an estimate; after it, the exact cost, down to fractions of a credit. A request that fails is not charged, and neither is one you cancel before anything is delivered. Stop a chat answer and the part already written is charged. In Consensus, answers show only once two models have answered: with fewer than two answers, or a failure on our side, nothing is charged, and a session you stop, or whose synthesis fails, after that is charged for the model calls already completed. Video and music can't be cancelled or deleted once they are with the model: they finish and are charged only if they complete. A Code run whose answer arrives in full is charged for it, even if no new version can be saved from it.
What is the service fee?
A 5% fee on each top-up, shown as its own line before you pay: top up 100 credits and you pay $105 plus VAT, and 100 credits land on your balance. It is how ewpire earns; requests themselves are charged at the model's price.
Do credits expire?
Yes, 12 months after the top-up they came from. The credits that expire first are spent first, and Billing shows each top-up with its expiry date.
Is VAT included?
Prices are shown excluding VAT; tax is calculated at checkout by Stripe Tax based on your billing country. Whether checkout offers you a VAT-number field depends on the account type you chose when you registered. On a business account the field is there, and an EU business with a valid VAT ID may qualify for the reverse charge at 0%, in which case the invoice states that VAT is accounted for by the recipient – whether it applies is worked out at checkout from your country and your number, so it is not automatic. On a personal account there is no VAT-number field, so VAT is charged at your local rate even if you pay from a company card.
Am I buying as a person or as a business?
You answer that once, when you register, and it applies to every purchase after it. Personal means no VAT-number field and VAT charged at your local rate, and you keep the 14-day right to cancel a purchase you have not used. Business means you can enter a VAT number at checkout and the EU reverse charge applies where it qualifies, and in exchange a business purchase carries no 14-day cancellation – the automatic re-credit when a paid action fails to deliver is unaffected. Checkout tells you which of the two it is applying before you pay. It is not a switch you can flip yourself – if it is wrong, email hello@ewpire.com before you buy and we will change it. If consumer law protects you anyway, it still protects you: tell us and we will honor it.
What payment methods do you accept?
Credit and debit cards, and whatever else Stripe's checkout offers for your country, device and browser – for example Apple Pay, Google Pay or Link. The checkout page chooses the methods for each purchase, so it is the exact list for yours. Payment runs through Stripe, so your card details never reach our servers.
What will the charge look like on my statement?
EWPIRE.COM – that is the card statement descriptor on every top-up. Pay with a method other than a card and the line may be labelled differently, and a purchase made before we switched descriptors can still show the earlier one on an older statement. If a line does not look familiar, email hello@ewpire.com and we will match it to your account.
Can I get a refund?
Within 14 days of a top-up, while none of its credits have been used, you can withdraw it from Billing and get the whole payment back. Once a credit from it is used, that top-up can no longer be withdrawn, because it is digital content you have begun to use (Article 16(m) of the EU Consumer Rights Directive). It is all or nothing, never pro rata, and a top-up on a business account is not withdrawable. Separately, a request that fails is not charged, even if part of its output was already shown. If a charge looks wrong, email hello@ewpire.com. Where mandatory consumer law gives you more than this, it prevails.
Is there a subscription to cancel?
No. ewpire has no subscriptions: you top up when you want and nothing renews. Earlier subscriptions are not renewed, and credits bought on an earlier plan or pack move to your balance at $0.10 each and keep their expiry date.
Can I bring my own AI key (BYOK)?
Not today. ewpire runs requests on its own provider accounts and charges each at the model's price, so there is no key to manage. BYOK is on the roadmap for enterprise use.

Limits and troubleshooting

What are the limits in ewpire?
ewpire has no plans and no monthly quotas, so these limits are the same for everyone. Top-ups: 10 to 2,000 credits at a time, and credits last 12 months. Consensus: 2 to 6 models per question. Files: an uploaded file can be up to 20 MB, a message in Chat, Code or Consensus can carry up to 10 files, a model is given up to 200,000 tokens of an attached file's text, and you can upload 30 files a minute and 300 a day. Jobs: a workspace can have 50 image, video, music and Consensus jobs queued or running at once. Images: one request makes up to 4 images, unless the model sets its own number; the Images setting in Image shows the choices. Video: each model offers its own clip lengths, listed under Duration in Video's settings, so there is no single maximum. Music: a request cannot set a length; the model decides it, so a model made for short clips returns a short clip and one made for songs a full song. Code: 20 publish attempts and 20 custom-domain attempts a day per workspace, and changes made by hand (a saved file, a restored version, a duplicated project) stop at 30 a minute and 300 a day per person. Data export: 3 a day. Daily limits reset at midnight UTC.
My sign-in code did not arrive. What can I do?
Check the spam folder and the spelling of the address, then press Resend code. A code works for 5 minutes and stops working after 3 wrong entries, so ask for a new one if yours has expired. You can request 5 codes an hour for one address from one network; after that, wait for the next hour to start. If codes still do not arrive, email hello@ewpire.com.
Why does ewpire say I do not have enough credits?
Before a run starts, ewpire reserves the top of its estimate from your balance. If the balance is lower than that, the run does not start and nothing is charged: the notice shows how many credits the run needs and how many you have. Add credits in Billing and send the request again. A queued image, video, music or Consensus job whose reserved credits are gone when its turn comes ends the same way, without a charge.
A run failed. Was I charged?
Not if it failed before its output was complete. Such a request is not charged, even if part of the output was already shown, and the credits reserved for it return to your balance. That covers a chat reply the model fails to finish, an image, video or track the model fails to make, and a Consensus in which fewer than two models answer. Delivered output is charged: the part of a reply written before you stopped it, the model calls completed in a Consensus that you stop, or whose synthesis fails, after two or more models have answered, and a Code run whose answer arrived in full, even when no new version could be saved from it. The exact charge of each request appears in Usage.
What happens when a model is unavailable?
On Auto, ewpire moves on to the next model in line for the task. In Chat, Code, Image, Video and Music a model you chose yourself is never replaced: the request ends with an error, nothing is charged, and you can send it again or pick another model. In Consensus a model you picked is not replaced either, and one that stops answering is left out of the session. Only the synthesis can pass to another model: if the first model you picked cannot write it, ewpire hands it to a model from Auto's list for Consensus when one is available, and that call is charged as part of the session. A model that is switched off is marked Temporarily unavailable on its page and leaves the model pickers until it is back.
Can I cancel a video or a track after starting it?
Until the model's provider has accepted it. A video or music job that is still waiting in the queue can be cancelled, and its reserved credits return to your balance. Once the provider has accepted the job, it can't be cancelled or deleted until it finishes: it is charged only if it completes, and a job the model fails costs nothing.
Publishing my Code project failed. What can I do?
Open Deploy in the project and try again: publishing costs no credits, so a failed attempt is not charged. Publishing needs a paid top-up in the workspace – until there is one, the panel links to Add credits – and at least one version of the project. A workspace has 20 publish attempts a day; an attempt that Cloudflare refuses counts too, and the count starts again at midnight UTC. If the message says Cloudflare did not accept the deploy and it keeps happening, email hello@ewpire.com. You can still download the version as a ZIP from the same panel.
My custom domain does not connect. What should I check?
Check that the project is published and that your DNS has the record the panel asks for. A custom domain is added in the project's Deploy panel, under Custom domain, and needs a published version and a paid top-up in the workspace. Enter a subdomain such as app.yourdomain.com: a root domain (yourdomain.com with nothing in front of it) does not connect. A name that is not a valid host is refused, and so is a domain that belongs to ewpire itself, such as its own site's address or anything under it. Once the domain is added, create a CNAME record for it at your DNS provider, pointing to the site address shown under Custom domain. The status beside the domain changes from Waiting for DNS to Active by itself while the panel is open: there is nothing to press. Connecting costs no credits. A workspace has 20 attempts a day; an attempt that Cloudflare refuses counts too, and the count starts again at midnight UTC. If the panel says the domain could not be connected and it keeps happening, email hello@ewpire.com.
My card payment was declined. What can I do?
Start the top-up again from Billing, with the same card or another payment method. A payment that fails adds no credits and you owe nothing for it: credits reach your balance only once Stripe, our payment processor, confirms the payment. When Stripe reports a failed payment, ewpire sends you a Payment failed notice in the app and by email. If payments keep failing, email hello@ewpire.com.

Your data and privacy

Is my data used to train the models?
No, except for certain music models. We send only what each task needs, and we use model providers on commercial API terms that exclude training on API content – the exact commitment varies by provider and tier, and the current list is in our Privacy Policy and Sub-processors list. Several providers hold content briefly for abuse monitoring and then delete it. The exception is the music models marked in the catalog as third-party access: ewpire cannot obtain no-training terms for them, and their developer's terms allow that developer to use what you submit, including prompts and lyrics, to improve its own services and models, so do not include personal or confidential information in a request to such a model; Music shows you a notice about this and asks you to accept it before your first request to such a model. See our Privacy Policy and DPA.
Who can see my work?
Your chats, projects, code and files belong to your workspace, and only you see them. They are never shown to other users and never used as examples or in marketing without your explicit permission.
How is my data protected?
Encryption in transit, EU data protection, and access controls with audit logging. Your chats, files and generations are stored in your workspace until you delete them, and a provider receives only what each request needs.
Can I delete my account and my data?
Yes, any time from Settings, then Account. We revoke your sessions on every device, delete your data, take down the sites we host for you and email you a confirmation. Billing and VAT records are kept for the legally required period with your identity removed. You can download your data first.
Can I export my data?
Yes. Settings, then Account, lets you download a file with the data your account holds (GDPR Article 20).

Referrals

Do you have a referral program?
Yes. For 12 months after someone signs up with your link, you earn 20% of our service fee on every top-up they make – 1% of the amount they add. Each commission is held for 30 days, then paid to your connected Stripe account; a refunded or disputed top-up reduces or cancels its commission. There is no bonus for the person you refer. Commissions earned under the earlier program are paid out as before. Details are on the Referral page and in the Referral Terms.
How do I get my referral link?
Open Referrals in the app. Your link is there, with the number of people who signed up and what you have earned. Connect a Stripe account once so we can pay your commissions.
Are there taxes on referral income?
Any tax on referral earnings is your responsibility under your own country's laws. ewpire does not withhold taxes or provide tax advice. See the Referral Program Terms for the full conditions.

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